theNavigatorGroup builds all of its offerings on a common core competency, Group Process Facilitation. The reason Facilitation is the bedrock of our practices is that all of the other five disciplines are at their heart group processes. Whether you are involved in a business negotiation, development of a strategy, segmentation of your customers or markets, determining the why, what, where and how of implementing a Customer Relationship Management tool, or determining how best to improve the performance of your sales channels; it is not done in a vacuum. It is accomplished by teams or groups. Facilitation is the "soft stuff" that keeps the group on course and the project on track.
What makes us different is that were leverage our research and content expertise with state-of-the art instructional design capabilities and excellent delivery skills.